Privacy policy

Last updated: October 13, 2026

1. Who we are

Qiaoyi Fashion LLC, trading as Qiaoyi, operates www.qiaoyivest.com. This Privacy Policy explains how we handle personal information when you browse our store, place an order, contact us, or use our related services. We are responsible for the processing we determine as a data controller under applicable law. Shopify hosts our online store and also processes certain information for its own purposes, as described below.

Privacy contact: info@qiaoyivest.com
Telephone: +1 720-575-9896
Business contact address: Qiaoyi Fashion LLC, 2055 Jamaica St, Aurora, CO 80010, United States.

2. Information we collect and its sources

Depending on your interaction with us, we collect:

• Contact and account information: your name, email address, telephone number, billing and delivery addresses, and account details and preferences when you use an account.
• Order and payment-related information: products selected, purchases, payment status, transaction references, returns, and related records. Payment providers process payment credentials through the payment service you choose. Do not send full card details or passwords to us by email.
• Communications: customer service messages and information you provide about a return, delivery issue, or complaint.
• Device and browsing information: IP address, browser and device details, cookie identifiers, pages and products viewed, cart activity, referring pages, and interactions with our store.
• Preferences and inferences: consent choices and shopping interests inferred from interactions with the store, where permitted.

We receive information directly from you, automatically through the store and similar technologies, and from providers involved in payments, platform services, delivery, fraud prevention, and permitted marketing activities. Information needed to process an order is required to provide that service; without it, we may be unable to complete the purchase. Optional marketing choices are not a condition of buying from us.

3. Why we use information

We use contact, order, payment-related, and communication information to process purchases, arrange delivery, manage returns and refunds, and respond to requests. We use device, transaction, and account information to maintain security, investigate fraud, and operate and improve the store. Where permitted and subject to your choices, we use contact details, browsing activity, and shopping preferences for marketing, analytics, and personalization. We also retain and use relevant records for accounting, legal compliance, and resolving disputes.

Where EU/EEA or UK data protection law applies, our legal bases are: performing a contract or taking requested pre-contract steps for orders and related support; complying with legal obligations for required records and disclosures; legitimate interests in security, fraud prevention, service improvement, and defending legal claims, balanced against your rights; and consent where required for optional tracking or marketing. You may withdraw consent without affecting earlier lawful processing.

4. Who receives information

We disclose information as needed to Shopify and service providers supporting hosting, payment processing, communications, customer support, fraud prevention, fulfillment, and delivery. For example, fulfillment providers and carriers receive relevant contact and delivery information to deliver your order.

For international orders processed through Shopify Managed Markets, the Global-e entity identified at checkout acts as the merchant of record. Relevant contact, address, order, payment-related, and delivery information is processed by or shared with Global-e to complete the transaction, support delivery and returns, prevent fraud, and meet tax and customs obligations. Global-e may also collect information directly at checkout, including identification details where required for customs. Do not send identity documents to our general support email unless we have explained a necessary, secure process.

For processing it determines independently, Global-e acts as a separate data controller. Its Consumer Privacy Policy explains its processing and how to exercise rights directly with it: https://www.global-e.com/consumer-privacy-policy/
You may still contact us about information we hold or share; this does not remove our own privacy responsibilities.

Subject to applicable law and privacy choices, online identifiers, browsing and shopping activity, and related preferences may also be shared through Shopify's advertising and personalization services. Such disclosures can be treated as a sale, sharing, or targeted advertising under some privacy laws even without a monetary payment for the data. See section 6 for available opt-out methods.

We may disclose relevant records to professional advisers, authorities when legally required, or parties to a proposed business restructuring or transfer with appropriate protections. We may also disclose information when you specifically request or authorize it.

5. Shopify and Shopify Network Intelligence

Our store uses Shopify Network Intelligence. Shopify may combine information about your interactions with this store with information from its wider services and other merchants to support features such as personalization, advertising, and service improvement. For processing Shopify determines independently, Shopify is responsible for its own privacy practices and related rights requests.

Shopify's Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers
Shopify's privacy request portal: https://privacy.shopify.com/en

6. Cookies, advertising, and communication choices

Essential technologies support features such as checkout, security, and remembering necessary settings. Optional analytics, personalization, and advertising technologies are subject to the consent or opt-out requirements applicable to your location. Where consent is required, it must be obtained before those optional technologies operate.

Use the cookie preference controls displayed on our website to manage available choices. You can also adjust browser settings, although blocking essential cookies may affect store functions. To exercise an applicable right to opt out of sale, sharing, or targeted advertising, use https://www.qiaoyivest.com/pages/data-sharing-opt-out or contact info@qiaoyivest.com. Where required by law, recognized opt-out preference signals such as Global Privacy Control are honored. An opt-out linked only to one browser or device may need to be applied on other devices as well.

You can unsubscribe from marketing emails through their unsubscribe link. Essential order, security, or service messages may still be sent. Choosing not to receive marketing does not affect your ability to make a purchase.

7. Retention and security

We retain personal information only for as long as reasonably necessary for the stated purposes, taking account of the account or customer relationship, transaction and tax record requirements, return and dispute periods, security needs, and legal obligations. When information is no longer needed, it is deleted or anonymized, subject to lawful retention and backup limitations.

We use reasonable safeguards designed to protect information. No system or transmission method is completely secure. Please contact us if you suspect misuse of your account or personal information.

8. International processing

Our business contact address is in the United States. Shopify and other service providers may process information in the United States and other countries. Where required, international transfers are supported by recognized safeguards, such as an applicable adequacy decision, standard contractual clauses, or the relevant UK transfer arrangements. Contact us for information about safeguards relevant to your data or to request a copy where available.

9. Your privacy rights

Depending on your location and applicable law, you may request access to or information about your data, correction, deletion, or a portable copy; object to or restrict certain processing; withdraw consent; or opt out of sale, sharing, targeted advertising, and certain profiling. California rights, where applicable, also include limiting specified uses or disclosures of sensitive personal information. Available rights and lawful exceptions vary by jurisdiction.

Send requests to info@qiaoyivest.com or call +1 720-575-9896. We may verify identity and authority proportionately before releasing or changing personal information. An authorized agent may act for you where permitted. We will respond within the deadlines required by applicable law, explain any permitted refusal, and provide appeal information where required. You may submit an appeal to the same email address with the subject "Privacy Appeal." We will not unlawfully discriminate against you for exercising a privacy right.

You may complain to the regulator with authority over your location without first contacting us.
UK regulator: Information Commissioner's Office, https://ico.org.uk/
EU/EEA supervisory authority directory: https://www.edpb.europa.eu/about-edpb/our-members_en

10. Children and third-party services

Our store is not directed to children under 16. If you believe a child has provided personal information without appropriate authorization, contact us so we can investigate and take the steps required by law. We do not knowingly sell or share personal information of children under 16 for targeted advertising.

Third-party websites and optional services operate under their own privacy notices. A link from our website does not make us responsible for those independent practices, and does not remove our responsibilities for information we disclose to them.

11. Changes and contact

We may update this policy when our practices or legal requirements change. We will update the date above and provide additional notice or seek consent where required. For questions or requests, contact Qiaoyi Fashion LLC at info@qiaoyivest.com or the business contact address above.